1111k's Privacy Policy — Your data is safe with us

Welcome to 1111k. This Privacy Policy explains how we collect your personal information, how we use it, and how securely it is stored. By using our platform, you are considered to have consented to this Privacy Policy.

This policy applies to the 1111k website, mobile app, and all of our digital services. We comply with international data protection regulations and treat your privacy as our highest priority.

We believe your information belongs to you. That is why we only collect data that is genuinely necessary to provide our services. Collecting or storing unnecessary information goes against our policy.

1111k collects different types of information at different stages. The details are outlined below:

We do not collect sensitive information such as religious identity, political opinions, or health data. Only information that is strictly necessary for service delivery is collected.

1111k uses the information it collects for the following purposes:

• Account Management: To create, verify, and manage your account.
• Financial Transaction Processing: To securely process deposits and withdrawals.
• Fraud Prevention: To detect unusual transactions or suspicious activity.
• Customer Support: To resolve your complaints or queries as quickly as possible.
• Legal Obligations: To comply with directives from government or regulatory authorities.
• Service Improvement: As analytical data to further improve the platform experience.
• Promotional Communications: To send you bonus and offer updates only with your consent.

1111k never sells your personal information. However, your data may be shared with third parties in the following limited circumstances:

• Payment Processors: Necessary information is shared with approved payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• KYC Partner: Limited information is shared with approved verification agencies for identity confirmation.
• Legal Authorities: To comply with legal requirements under court orders or government directives.
• Security Partners: With partner security firms to prevent fraud and cyberattacks.

All third parties with whom data is shared are bound by confidentiality agreements with us and are prohibited from using your information for any purpose beyond what is specified.

The 1111k website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.

We use three types of cookies:

• Essential Cookies: Used to maintain login sessions, verify security, and support core functionality. These cannot be disabled.
• Analytics Cookies: To understand how users interact with the site. These are activated with your consent.
• Preference Cookies: To remember your language preferences, theme, or settings.

Most browsers give you control over cookies. You can delete cookies or block new ones through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some features on the site.

We retain your information only for as long as necessary. The retention periods for different types of data are outlined below:

• Account Information: For as long as the account remains active, and for 5 years after closure.
• Financial Transaction Records: Up to 7 years when required by law.
• KYC Documents: Up to 5 years after verification.
• Communication Logs: Support history for up to 2 years.
• Cookie & Session Data: Upon session end or a maximum of 30 days.

As a 1111k user, you have certain important rights over your own information:

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

1111k uses multiple layers of security technology to keep your information safe. Our security framework is built to meet the highest industry standards.

• TLS 1.3 Encryption: All data transmission between server and client is secured using the latest TLS protocol.
• AES-256 Storage Encryption: All stored data is secured with military-grade encryption.
• Two-Factor Authentication (2FA): An added layer of security for your login.
• Firewall & DDoS Protection: Measures in place to protect servers from external attacks.
• Automated Threat Detection: An AI-powered system that instantly detects suspicious logins or transactions.
• Regular Penetration Testing: Third-party security experts regularly audit our systems for vulnerabilities.

1111k is a platform strictly prohibited for anyone under 18. We do not knowingly collect any personal information from minors.

• Age verification is mandatory during registration.
• Age is verified through the KYC process.
• If a user is suspected to be under 18, their account will be suspended immediately.
• If any data belonging to a minor is collected inadvertently, it will be deleted immediately.

If you believe a minor is using this platform, please contact our support team right away. We will take prompt action.

1111k reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you by email or through an in-platform notification.

• For minor changes, only the "Last Updated" date at the top of the page will be updated.
• For major changes, you will be notified at least 30 days in advance.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, our support team is always ready to help.

• Email: [email protected]
• Support: Via 24/7 live chat on the platform.
• Response Time: Up to 48 hours for email, and instant for live chat.

To exercise your privacy rights, please contact our support team and clearly state which information you are concerned about and what action you would like to take. We will fulfill your request as promptly as possible.